Frequently Asked Questions

Please allow 3-6 weeks for your welcome package to arrive.

*This is your physical membership card which will also act as your monthly gift card. This will be reloaded monthly with your $50 stipend.

Yes. Every month on the date you made your first initial purchase, your card on file will be charged a fee of $50 unless corrected otherwise.

Charges will be on the 1st of each month for all active members. Annual members will not see a monthly charge due to it being a one time purchase for the year.

They will scan the QR code on the back of the membership ID card to confirm that your profile is active.

Yes. All future deposits will be reloaded onto your ID card. Make sure that you receive your card back after each use at the restaurant.

The 1st of every month

Yes. For any Annual member that signed up before 3/1/23, you will receive a reloadable gift card, but it will act only as your membership ID card until your renewal date.

Yes. Any member who signs up for an Annual membership after 3/1/23 will receive their reloadable gift card preloaded with all $600.

Yes. Any unused money will remain on the card for a lifetime value.

Yes. Contact [email protected] to inquire about a physical gift card.

If a new card has to be reissued due to being lost, stolen, or damaged the cardholder will be responsible for a $25 replacement fee.

No. If you have an on-going monthly subscription prior to your birthday, as long as your status is active during your birthday month you will be eligible to receive your free entree.
*Please note you must show your server proof of your birthday to redeem your free entree. (ID or Passport)

To manage your subscription, please scan your unique code (found in your welcome email or on your physical card) and click the button “manage subscription.”
If you cannot access your unique landing page, please contact us at [email protected] for assistance.

Yes and we encourage it! We want you to use this benefit whether you are dining in with us or just ordering it to go. Check your welcome email for your unique 10% off code to use on all future orders.

Log in to your shopify account and click “manage” under the category you need to edit. (i.e. to manage change of address, payment method, etc.)

When purchasing the subscription, make sure to opt in to receive updates and informative emails for Royalty via the checkbox.
If you choose to opt in to marketing emails later on, you can visit ribandchophouse.com/royalty to join.

• $600 in gift cards ($50 a month)
• 10% off all food and alcoholic beverages
• Free birthday entree
• Discount on to-go orders with your Royalty code
• Gifts and more!

Contact [email protected] for assistance.

• As sad as we will be to see you go… you can log into your Recharge account, click “cancel subscription,” and fill out the proper information to submit your cancellation request
• Or email [email protected] and state your name and reason for cancellation.

For every month that you remain an active member, you will receive a $50 gift card to enjoy at your leisure. Your gift card will not expire and can be spent at your convenience.

100% yes! We want you to enjoy your travels and still lead the Royalty lifestyle at any Rib and Chop House location near you.

The Holiday seasons are a busy time –  we will not be able to accommodate priority seating during these high volume days.

Easy! When your server greets you, let them know that you are a Royalty member by showing your digital QR code from your welcome email or your physical membership card. They will handle the rest!